- Up to 12-month warranty
- Free delivery over R 5 000
- 7-day returns
- IMEI and lock checked
Grading you can hold us to.
Every item is inspected against the standard below, and the grade is locked onto your order at checkout. If what arrives does not match its grade, we fund the return and put it right — you never negotiate with the seller.
Condition grades
| Grade | Cosmetic | Battery health | Functional |
|---|
Warranty & returns
The tier that applies to an item is shown on its listing and snapshotted onto your order. Claims are handled by kwamaj, not by the seller who packed the box.
Standard 3 month
3 mo
Three months against defects present at delivery. Excludes accidental damage, liquid damage and battery wear.
Standard 6 month
6 mo
Six months against defects present at delivery. Excludes accidental damage, liquid damage and battery wear.
Extended 12 month
12 mo
Twelve months against defects, including one battery replacement if health falls below 80%.
Separately from the warranty, you have 7 days from delivery to log a return for any reason. Your money is held by kwamaj and only released to the seller once that window closes.
Device security checks
- IMEI and serial captured per unit and checked against the SA blacklist before payout is released.
- iCloud Activation Lock and Google FRP confirmed off.
- Battery health screenshot recorded at dispatch and stored with your order.
- Source-of-goods declaration held for every device we ship.
If something is wrong
Open the order in your account and log the issue there. It becomes a case we own end to end — a grade mismatch, a fault under warranty, a parcel that never arrived. You will not be handed off to a seller.
Go to your orders